If you’re not at home when the DPD driver comes, your parcel will be taken to a Pickup parcelshop in your local area. That way, you get your parcel as soon as possible, and you decide when you go to pick it up. The DPD driver will leave a note in your mailbox giving the address of the Pickup parcel shop and the time from which you can collect your parcel. You will receive an email from DPD when the parcel has arrived in the Pickup parcelshop. Bring your proof of identity with you when you go to pick up your parcel. You will have seven days to collect it, after which it will be returned to the sender.
At www.dpd.be you can check the status of your parcel and find out more about our Pickup parcelshops, including locations and opening hours. Find the closest by parcel shop in Belgium: DPD-PARCELSHOPS-BE
Find the closest by parcel shop in the Netherlands: DPD-PARCELSHOPS-NL